policies

Order Times

Most of my products are made to order, so please allow 2 weeks for me to cast, clean up, assemble, and ship your items. Pre-made items (special editions, stickers) may take up to 1 week to ship depending on my work load and ship schedule. I typically go to the Post Office between 1-3 times a week. By purchasing you agree to these order times.

 

Shipping

I ship via USPS. Domestic orders are shipped First Class or Priority mail, depending on weight, and take about 2-5 weeks to arrive. Tracking is included. 

International orders are shipped via USPS First Class International and typically take 2-4 weeks to arrive. However, due to unknowable postal reasons far outside my control, they can sometimes take up to 8 weeks. If it has been 8 weeks and your order still has not arrived, please contact me and we'll find a solution. Tracking is included, but can be unreliable once it leaves the US. Canada, Australia, and the UK seem to be the best about scanning them for updates in their countries.

Shipments to Italy, China, and Russia are at the buyers own risk due to the overwhelming amount packages that I have sent there that seem to get sucked into pocket black holes. 

 

Copyright and Usage

All work and content is copyright Marisa Rand / skullery®, and skullery is a registered trademark. Recasting my work is illegal and I do litigate. You may not reproduce my work in any way or medium.

You may use my skulls in your own sculpture or jewelry work, but please credit me for making them especially if selling the work. 

 

Returns/Exchanges

Due to the handmade/made to order nature of the products, refunds are not accepted. Please double check measurements, photos, and all available information before purchasing.

Refunds or replacements will be given if the item is faulty, is incorrect, or there are damages incurred during shipping. A photo will be required to prove these claims.

 

Metal Materials 

Unless otherwise stated (for instance, a "sterling silver chain" is made of sterling silver), metal components such as chains, ear hooks, and findings are made of a plated base metal (such as plated brass, iron, or stainless steel). I am not responsible for reactions arising from metal allergies. If you are sensitive to certain metals, I can usually swap components to cotton or leather cording, email me at hello@skullery.rocks with any questions or concerns. 

Cast metal pieces are composed of either solid sterling silver (.925 silver .075 copper) or bronze (90% copper 10% tin). 

 

Wholesale

I do wholesale to brick and mortar shops, please email me at hello@skullery.rocks